Contact Us
320-491-9610
support@softystraws.com
We want you to be happy with your purchase. If you’re not satisfied, you may return your item within 30 days of delivery for a full refund.
To be eligible for a return:
- Items must be unused and in original packaging
- Proof of purchase is required
Return shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds: Once your return is received and inspected, your refund will be issued to the original payment method. Original shipping costs are non-refundable.
If you receive a damaged or incorrect item, please contact us, and we’ll make it right.
About us:
WE SIDE WITH STYLE OVER FASHION, think timelessness is underrated and find that clothes look best when they're lived in. WE LOVE COLOR-BLOCKING AND PATTERN MIXING and temper tomboy with heels. WE'RE FANS OF TOUSLED HAIR and think everything's right when something's left just a little imperfect. WE WEAR SNEAKERS WITH SUITS, wing tips with jeans and chambray on chambray. WE DON'T BELIEVE THERE'S SUCH A THING AS OVERDRESSED—and we don't rent tuxedos. WE'RE AN AMERICAN BRAND, but we source fabrics from around the world: Japanese seersucker, Irish linen and Italian wool. WE DON'T BELIEVE THERE'S JUST ONE WAY TO WEAR AN OUTFIT, but we do have a few ideas on how to pull one together. FOR US, THE MAGIC IS IN THE MIX.
